Shipping Policy

How long do international shipping take?

Express delivery will take 1-2 days, while Regular delivery takes 3-4 days. 

What are your shipping cost and delivery time?

We ship every Monday through Friday, excluding Indonesia and Singapore public holidays. Our cut off for shipments is everyday at 12pm. 

Shipping cost will be vary depending on the delivery type. You will see all relevant details during checkout. 

How can I track my order? 

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Can I upgrade my shipping method?

Please contact us immediately via email at hello@gailbook.com - we generally process orders within 2-4 hours. Once our warehouse has processed your order, we unable to make any changes. 

What happens if my order is lost during delivery?

Gailbook is not responsible for the risk of item loss after the logistic party processes the delivery. The logistic party will be fully responsible with it, but our team will making sure to prevent such issue to arise.

Gailbook is not responsible if the logistic party can't deliver the package in time for the following reasons: incomplete or misspelled address or no recipient at the address.